Scotts Technology Workorder
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1.
Name
*
2.
Date
*
mm/dd/yyyy
3.
Room Number
*
4.
ISS Email Address
*
5.
Select the equipment needing repair
*
Teacher Computer
Student Computer
Printer
Projector
SmartBoard
Other, please specify
6.
Select the problem. Only ONE per workorder.
*
If you need software installed on multiple computers only one workorder is needed. Please indicate which computers need the installation. If you have more than one computer with different issues, a separate workorder will need to be submitted for each computer
Computer frequently turns off. Specify in text box below. (12:00, every 20 minutes, when I check email.)
Computer won't turn on and I have checked all connections (monitor, cpu, power) to make sure it is plugged in.
Computer screen is blue after I turn on.
Computer turns on but desktop doesn't show.
I have an error message when I try to open a program. Type error message exactly into text box below
Cannot get documents to print. I have made sure the printer is turned on, connected to the computer and paper is in the tray.
Cannot connect to Internet. I have typed in and tried to go to another site such as www.google.com.
I cannot connect to NC Wise.
I cannot print from NC Wise.
I need software installed. I have the software (cd) and all paperwork for a legal installation. Type in the name of the software in the text box below and indicate which computer to install on.
I need a printer installed. Indicate in text box which computer to connect to printer.
Other, please specify